[Last updated October 2017]

This privacy policy sets out how SigMap handles your personal information. SigMap complies with Australian privacy legislation.

SigMap online services include our website, the SigMap App and any related social media pages.

Staying Anonymous

SigMap online services are provided on an anonymous basis. Your personal information is not collected by SigMap when you download or use the SigMap online services. However, if you link with SigMap through social media pages, the information you make publicly available through those pages will be accessible to visitors to our social media pages.

Collecting personal information

The SigMap online services does not require your personal information to collect anonymous signal data from your Device.

We only collect the information we need for the service we are providing. The only time we collect personal information about you is when you give it to us.

For example:

  • when you contact us through our website contact page.
  • when you call or email our office.
  • when you link with our social media pages.

You agree that, for compliance purposes, we may retain any of your personal information for a period of seven years, although we are not obliged to do so.

Push Notifications

If you have agreed to accept push notifications from us, we will record information that does not identify you personally, but does enable us to send you short messages and updates in real time. We will not share that information with others. You may unsubscribe from push notifications at any time.

Social Networking Services and links to other websites

We may provide links to other websites or use social networking services such as Facebook to communicate with the public about our work. These sites have their own privacy policies. When you communicate with us using these services we may collect your personal information. We will only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes.

Collecting sensitive information

SigMap does not collect sensitive information such as information about health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation or criminal history. We will take steps to appropriately protect any sensitive information we do receive.

How we use Cookies and other identifiers

If you access our website we may use a range of tools provided by third parties, such as usage analytics, and social media or website traffic information. These sites have their own privacy policies. We also may also use tracking pixels, cookies and session tools to improve your experience when accessing our online services.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some website features may not function properly without cookies.

The information collected by these tools may include the IP address of the device you are using and information about sites that IP address has come from, the pages accessed on our site and the next site visited. We use the information to help to track your use of our online services to improve your user experience and the quality of our services. To find out how to opt out of tailored advertising please check the options available here - http://www.networkadvertising.org/choices/

Not all cookies operate with mobile applications.

Security and overseas recipients

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we use respected hosting services, firewall and other electronic security procedures and managerial procedures to safeguard and secure the information we collect from you.

Our internal procedures may include:

  • risk assessment of misuse, interference, loss, and unauthorised access, modification or disclosure of your information.
  • background tracking and records of changes made to your personal information.


The information that we collect about you is used only for the purpose of providing you with our services. We do not publish your personal information. We provide access to your personal information in accordance with Australian privacy law. We may share your personal information with our professional advisors to obtain advice, or for compliance with our accounting or legal obligations.

None of the personal information collected via our online services is sent overseas through our services.

Accessing and correcting your personal information

You may request copies of the information we hold about you, which will only be provided electronically. You have the ability to make a request to amend or correct that information. If we do not agree with your requested change, we will keep a copy of your request with our information.


If you have any concerns about our use of your personal information, please contact us at [email protected] and let us know what the problem is. We will respond to your concerns within 30 days.

If you are not happy with how we manage your concerns, you can contact the Australian Privacy Commission, available at http://www.oaic.gov.au